Delivery scope: Our company's default coverage is most areas of the country (except Hong Kong, Macao, Taiwan and remote areas, subject to the system prompt at the time of placing an order). If you need to send it to a special area, the user needs to communicate and confirm with the customer service in advance.

2. Logistics method: Our company will select a cooperative express company (such as Zhongtong, Yuantong, Shentong, etc.) to arrange delivery according to the product type, delivery address and order amount. Under special circumstances (such as large items, urgent orders), a logistics special line can be negotiated and selected. The specific logistics method is subject to the order details.

3. Shipping time: After the user makes the payment, our company will complete the stock preparation and ship within 2 - 3 working days (holidays are postponed, and pre - sold products are subject to the agreed shipping time). After shipping, the user will be informed of the logistics tracking number via text message or email, and the user can query the logistics progress through the official website of the express company.

4. Delivery timeliness: The delivery timeliness in ordinary areas is generally 3 - 7 days, and it may be extended to 7 - 10 days in remote areas. The specific timeliness is affected by force majeure factors such as weather, transportation, and the epidemic. In case of logistics delay, our company will assist the user in communicating and following up with the express company.

5. Receipt confirmation: When receiving the goods, the user should check the quantity, appearance and packaging of the products on - site. If problems such as product damage or shortage are found, the user needs to reject the goods on - site and contact our company's customer service (13609538269). If the user has signed for the goods, it is regarded as confirming that there are no surface defects on the products. If problems are found subsequently, they need to be handled according to the "Return Policy".